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World-class onboarding, without involving IT

Transform your onboarding experience today

Want an affordable onboarding service that doesn’t drain resources from your IT team? Want to simplify user onboarding, while reducing costs? 

 

Our fully automated Digital Concierge service provides world-class onboarding for your users, without involving your IT team – all while reducing your overheads. 

Onboard your employees in 10 minutes or less

The Digital Concierge is an end-to-end service that delivers a flawless user experience. With just one click, you can trigger:

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Instant user provision M365 license assignment

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Hardware order, provision, and assignment

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Application deployment and hardware management

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Pro-active Endpoint Security protection

And as part of the HTG Guarantee, all orders reach users within 24 hours, massively reducing downtime for new employees. 

With HTG’s Digital Concierge Service you can
 

  • Mitigate hardware/asset management risk 
  • See all assets and status in one place 
  • Improve your endpoint security with proactive monitoring 
  • Free up IT resources to focus on strategic initiatives 
  • Reduce productivity and time-loss 
  • Budget more effectively, with a fixed monthly cost 

How it works

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Step 1

 

A self-service form is sent to your new employee, with no input required from IT 

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Step 2

 

A new user and corporate email is created instantly.

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Step 3

 

A hardware order is then triggered, with a guaranteed 24-hour turnaround.

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Step 4

 

User set-up New user receives their device, turns it on, and follows the on-screen instructions to login & set up MFA

Watch this to learn more

T E S T I M O N I A L 

 

What our clients say

"The HTG support team delivered some of the best customer service I have ever experienced. Information was accurate, queries were turned around rapidly, and answers were clear detailed enough for me to make informed decisions quickly. This minimised end-to-end time to process any complex requests. As a result, I am extremely satisfied with the services provided.” 

Clarion Housing Group 

"The HTG support team delivered some of the best customer service I have ever experienced. Information was accurate, queries were turned around rapidly, and answers were clear detailed enough for me to make informed decisions quickly. This minimised end-to-end time to process any complex requests. As a result, I am extremely satisfied with the services provided.” 

Clarion Housing Group 

Ready to transform your onboarding experience today?

Get in touch today by filling in the form and let’s start your journey!